Punjab Digital Platforms: Complete Guide to Govt e-Services (2026)

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Punjab Digital Platforms guide banner showing eBiz, Land Records, Jobs, Housing, PSER and OCAS icons

The Government of Punjab has spent the last few years pushing citizen services online, and the result is a growing family of Punjab digital platforms built and maintained by the Punjab Information Technology Board (PITB). From registering a business to checking your land record, applying for a government job, or getting counted in a poverty survey — there's now a portal for it, all listed under one roof on the official Digital Platforms page.

This guide walks through every platform currently listed there, what each one actually does, and the direct link to use it — so you don't have to go hunting department by department.

Table of contents

What are Punjab's digital platforms?

Punjab's digital platforms sit under the Citizen Corner of the provincial government's website, alongside Facilitation Centers, Mobile Applications and Helplines. Each platform is a standalone portal built for a specific government function — housing finance, business registration, land records, public procurement, complaints, college admissions, job hunting, and household data collection — but they're all part of the same push toward e-governance, largely engineered by PITB.

Apni Chhat Apna Ghar Program

Apni Chhat Apna Ghar ("My Roof, My Home") is the Punjab government's flagship interest-free housing finance scheme, aiming to help 100,000 low-income families build or own a home within four and a half years. It runs through three models: construction on state-owned land, affordable housing in private schemes, and interest-free home loans for families who already own a small plot.

  • Rural applicants can get loans for houses up to 10 marlas; urban applicants for houses up to 5 marlas.
  • Loans are repaid over nine years in fixed monthly instalments, with no interest charged.
  • Applications are submitted entirely online, with no office visit or recommendation required.

The program is executed by the Punjab Housing & Town Planning Agency (PHATA) under the Housing, Urban Development and Public Health Engineering Department. Apply at acag.punjab.gov.pk.

eBiz Punjab

eBiz is a one-stop digital platform for every Registration, License, Certificate and permit (RLCO) a business needs to start or operate in Punjab — including land use conversion, map approval, and building construction NOCs. Rather than digitizing each permit separately, eBiz takes a business-oriented, single-window approach.

  • Applicants log in once, select their business type, and the system automatically identifies every RLCO required for it.
  • Applications route to the right approving authority without manual intervention.
  • Land eligibility is verified instantly through uploaded KML files.
  • All fees are paid online, and applicants can track their status end to end.

The portal already covers hundreds of business-related services drawn from departments like Food Safety, Industries & Commerce, Forest & Wildlife, and Mines & Minerals. Use it at ebiz.punjab.gov.pk.

Punjab Socio-Economic Registry (PSER)

The Punjab Socio-Economic Registry is Pakistan's first provincial-level socio-economic database — a household-by-household prosperity survey covering health, education, employment, income, and living conditions across the province.

  • Registration is available at more than 5,000 centers province-wide, or online.
  • Data is validated in partnership with NADRA for accuracy and privacy.
  • PSER data determines eligibility for welfare programs such as the Punjab Kisan Card, Livestock Card, E-Bike Scheme, and the CM's Ramadan Package.

Register at pser.punjab.gov.pk.

e-Pak Acquisition & Disposal System (EPADS)

EPADS is Punjab's e-procurement platform, used by government departments, universities, and public sector bodies to publish tenders and receive bids electronically. Contractors and suppliers register once and can submit sealed bids for equipment, services, and works purchases entirely online, instead of through paper-based, single-stage bidding at a physical office.

Browse live tenders at punjab.eprocure.gov.pk.

Awaz-e-Khalq (Citizen Relationship Management)

Awaz-e-Khalq is Punjab's Citizen Relationship Management (CRM) system — the digital backbone of the Chief Minister's Complaints Cell. It lets citizens lodge complaints about departments like Health, Education, Police, and the Deputy Commissioner's office, then track the status of each complaint until it's resolved.

  • Complaints can be filed online or through the CM Complaint Cell helpline, 0800-02345.
  • Each complaint is automatically routed to the relevant department for action within a set timeline.
  • The system is managed by PITB and feeds into open-court (Khuli Katcheri) sessions held across districts.

Online College Admissions System (OCAS)

OCAS centralizes admissions to Punjab's public colleges, letting students apply, upload documents, and track their merit status without visiting multiple campuses in person. It's built to make the admissions cycle easier, faster, and more transparent for both students and college administrations.

Punjab Jobs Online

Punjab Jobs Online is a single-stop shop for government job vacancies across the province. Job seekers can create an online resume once and use it to apply across multiple departments, rather than submitting a fresh paper application for every post.

Ease of Doing Business

The Ease of Doing Business initiative is the umbrella program behind Punjab's one-stop-shop reforms for starting and running a business — the same reform track that eBiz was built to deliver on. It focuses on cutting the time and number of steps needed to get a business legally operating in the province.

Land Records Services

Punjab's Land Records Services platform is the result of the province's computerization of land records — digitizing what used to be manual patwari registers into a searchable, tamper-resistant online system. Landowners can check ownership records (fard), file mutations, and verify property details without depending entirely on a local revenue office.

Frequently asked questions

Who runs Punjab's digital platforms?

Most of these portals are engineered by the Punjab Information Technology Board (PITB) in partnership with the relevant provincial department — for example, Housing for Apni Chhat Apna Ghar, or Industries & Commerce for eBiz.

Is eBiz Punjab free to use?

Using the eBiz portal itself is free; you only pay the standard government fees for the specific licenses, permits, or certificates your business needs, through the portal's built-in online payment option.

How do I register for the Punjab Socio-Economic Registry?

You can register online at pser.punjab.gov.pk or visit any of the 5,000+ PSER registration centers set up across the province.

Where can I lodge a complaint with the Punjab government online?

Through Awaz-e-Khalq (the CM's Citizen Relationship Management system) or by calling the CM Complaint Cell helpline at 0800-02345.

Can I check my land ownership record online in Punjab?

Yes, through the Land Records Services platform linked from the Digital Platforms page, which reflects the computerized version of official patwari records.

Related Reading

Which of these Punjab digital platforms have you used — eBiz, PSER, or Apni Chhat Apna Ghar? Let us know in the comments, and share this guide with anyone still doing government paperwork the old-fashioned way.

Location: Pakistan

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