If you import, export or move goods through Pakistan, you will meet the Pakistan Single Window (PSW). It is the government's digital platform for cross-border trade, built to replace piles of paper and repeated visits to different offices. This guide explains what PSW does, which agencies are connected, the tools it offers and how to get started.
What Is Pakistan Single Window?
PSW is an integrated digital platform that lets everyone involved in trade lodge standardised information and documents at one single entry point. Through it, traders meet their import, export and transit regulatory requirements. Its aim is to cut the time and cost of doing business by digitalising Pakistan's cross-border trade and removing paper-based manual processes.
What PSW Does
- Integration of commercial banks: brings Pakistani commercial banks onto one platform so traders can do their financial transactions in one place.
- Integration of Customs and other government agencies (OGAs): puts their procedures on a single platform to reduce physical visits.
- E-Trade / online processing of LPCOs: paperless handling of licences, permits, certificates, release orders and other documents.
- Tradeverse (Trade Information Portal of Pakistan, TIPP): one access point for information on imports, exports and transit.
- Single Declaration: submit information once, electronically, for clearance of import, export and transit goods, instead of sending the same data to several agencies.
- Customer support centres: 24/7 help by phone, email and PSW's social media channels.
PSW in Numbers
The PSW home page shows these live figures (check the site for the latest):
| Metric | Figure on the PSW site |
|---|---|
| Subscribers | 104,792 |
| Declarations | 1,658,678 |
| Processed LPCOs | 1,074,217 |
| Integrated banks | 29 |
Integrated Government Agencies (OGAs)
PSW connects these agencies, so many approvals can be handled without separate visits:
Animal Quarantine Department • Balochistan Revenue Authority • Chief Inspector of Boilers (Punjab) • Chief Inspector of Boilers (Sindh) • Department of Plant Protection • Drug Regulatory Authority of Pakistan • FSCRD • Ministry of Interior • Ministry of Narcotics Control • Marine Fisheries Department • PSQCA • Pakistan Tobacco Board • Sindh Excise, Taxation & Narcotics Control • Trade Development Authority of Pakistan (TDAP) • Special Technology Zones Authority
Free Utilities You Can Use
The PSW site has a Utilities section with these tools:
- Duty Calculator and View Duty/Taxes Amount
- Tariff & SROs
- Clearance Data
- Container Information
- Vehicle Status
- Mobile Device Duty Information
How to Get Started on PSW
- Register: use the Register button on the PSW website, which leads to the PSW subscription page. Existing users can log in at the PSW portal.
- Read the guides: PSW publishes user manuals, a service catalogue and tutorials for each service.
- Submit your Single Declaration for import, export or transit instead of filing the same data separately with each agency.
- Get help: call the support centre on +92 21 111 111 779 or raise a request through the PSW ticket desk.
- Renew when due: PSW has a separate subscription renewal page.
Frequently Asked Questions
What is Pakistan Single Window?
A digital platform where traders submit standardised information and documents once, at a single entry point, to meet import, export and transit requirements.
What is a Single Declaration?
An electronic submission for clearing import, export and transit goods that removes the need to send the same data to different agencies.
What is an LPCO?
PSW uses the term for licences, permits, certificates, release orders and similar documents, which it processes electronically and without paper.
Which agencies are connected to PSW?
Fifteen are listed, including the Drug Regulatory Authority of Pakistan, PSQCA, TDAP, the Department of Plant Protection, the Animal Quarantine Department and the Ministry of Interior.
How do I contact PSW support?
Call +92 21 111 111 779, or use the contact page and ticket desk on the PSW website.
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For video guide, view this video
Disclaimer: This article summarises information published on the Pakistan Single Window website at the time of writing. Services, fees and procedures can change, so confirm the latest details on the official PSW website before you file any declaration.
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